Customer Service

Last modified on 18th February 2021.

Shipping Information

What Shipping Methods Are Available?

We’ll dispatch your order by Royal Mail.

How Long Will it Take To Get My Package?

We’ll send in 1-2 working days and ETA 6-9 working days usually.

How Do I Track My Order?

Please find the tracking number following steps “Login > My Account > Orders”.

Do I Need A Account To Place Order?

No, just add the prodcut to the cart and follow the steps. We accept PayPal.


My order still not delivered in the time frame.

We’ll send again or make the full refund for lost order. It usually takes 1-2 weeks for investigation.

I received a damaged / not working product.

We’ll send again and pay the return shipping fee.

I received it but it's not as described.

We’ll make the full refund and pay the return shipping fee.