Contact Us

Send us an Email (avg. response time: 12hrs)


What’s the ETA of my order?

Normally 6-9 working days by Royal Mail with tracking number.

My order still not delivered in the time frame.

We’ll send again or make the full refund for lost order. It usually takes 1-2 weeks for investigation.

I received a damaged / not working product.

We’ll send again and pay the return shipping fee.

I received it but it's not as described.

We’ll make the full refund and pay the return shipping fee.

Our Address

17 Princess Road London, Greater London NW1 8JR, UK

Opening Hours

Monday to Friday: 9am-6pm
Saturday to Sunday: 10am-5pm


If you’re interested in employment opportunities at Electro, please email us: